Privacy Policy

Updated [EFFECTIVE DATE]

Who we are

Credits for Educators ([COMPANY LEGAL NAME]) provides professional development courses for educators. In this policy, “we,” “us,” and “Credits for Educators” refer to [COMPANY LEGAL NAME]. If you have questions, contact us at [CONTACT EMAIL].

Information we collect

Information you give us:

Account and enrollment details: your full name, email address, mailing address, phone number, place of employment, and the grade level(s) and subject(s) you teach.
University registration information: to register your credit with University of the Pacific, Benerd College, we collect the information the university requires to create your student record — which includes your Social Security number. This is used solely for university recordkeeping and accreditation, never for marketing.
Payment information: handled by our payment processor, Stripe. We do not store full payment card numbers on our own systems.
Coursework and communications: activities or assignments you complete within a course, and messages you send us.

Information collected automatically:

Basic usage and device data — for example, pages visited, course progress, browser type, and approximate location from your IP address — collected through cookies and similar technologies.

Because your university registration includes sensitive information such as your Social Security number, we limit who can access it and protect it as described in “Security” below.

How we use your information

We use your information to:

enroll you in courses and track your progress;
submit your completion to University of the Pacific, Benerd College so your credit can be registered and a transcript issued;
process tuition and other payments;
provide support and respond to your questions;
send you account, enrollment, and service messages — and, where permitted, occasional updates you can opt out of;
keep the Service secure and improve our courses and website; and
meet our legal and recordkeeping obligations.

How your information is shared

We share personal information only as described here:

University of the Pacific, Benerd College. To issue the credit you enroll for, we share the information the university needs to register your credit and create your official transcript — including your name, Social Security number, the course, and your completion. The university maintains these academic records under its own policies, and education records held by the university may be subject to the Family Educational Rights and Privacy Act (FERPA).
Service providers. Companies that help us operate — for example payment processing (Stripe), hosting, email delivery, and analytics — and that may use your information only to perform services for us.
Legal and safety reasons. When we believe in good faith that disclosure is required by law or is necessary to protect our rights, our users, or the public.
Business transfers. If Credits for Educators is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Cookies and analytics

We use cookies and similar technologies to keep you logged in, remember preferences, and understand how the site is used so we can improve it. You can control cookies through your browser settings; disabling some may affect how the site works. [If you use a specific analytics provider such as Google Analytics, name it here.]

Data retention

We keep your information for as long as your account is active and as needed to provide the Service. Your academic record — the credit you earned and your transcript — is maintained by University of the Pacific, Benerd College as an education record, under the university’s retention policies rather than ours. Deleting your Credits for Educators account does not erase the academic record held by the university.

Your privacy rights

Depending on where you live, you may have the right to:

request access to the personal information we hold about you;
ask us to correct or delete it;
opt out of marketing messages; and
ask us not to sell or share your personal information (we don’t sell it).

California residents have specific rights under the California Consumer Privacy Act (CCPA/CPRA), and residents of other regions may have similar rights under local law. To make a request, contact us at [CONTACT EMAIL]; we’ll verify your request before acting on it. Some information — such as academic records held by the university — may need to be retained even after a deletion request, where the law allows or requires it.

Children’s privacy

Credits for Educators is a professional development service intended for educators, who are adults. It is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us at [CONTACT EMAIL] and we will delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we can’t guarantee absolute security — but we work to protect your information and to address issues promptly if they arise.

Changes to this policy

We may update this policy from time to time. When we do, we’ll revise the “Last updated” date above, and for significant changes we’ll provide a more prominent notice. Your continued use of the Service after an update means you accept the revised policy.

Contact us

[COMPANY LEGAL NAME] [MAILING ADDRESS] [CONTACT EMAIL]

This policy is provided for general information and is not legal advice. Privacy obligations vary by jurisdiction; please have qualified legal counsel review it before publication.